Issue Summary

• PDF files with spaces in the name fail to be downloaded from Customer Portal

Environment

• Android OS
• Using Chrome as web browser

Steps to Reproduce

1. Attach a PDF file to any issue on a service desk project.
2. Open that issue from the customer portal, using Chrome

Expected Behavior

• The file can be downloaded without any issues.

Actual Behavior

• There is an error displayed:

Workaround

• Use file names without spaces.
• Use a different web browser.
• If using Chrome, you can download the file, and open it in a separate step, rather than trying to click/press the link directly from the customer portal.

Notes:

• Tested in Chrome 67.0.3396.68