-
Type:
Bug
-
Resolution: Fixed
-
Priority:
Low
-
Affects Version/s: 3.9.0, 3.10.0, 3.11.1, 3.12.0
-
Component/s: Documentation & IX
-
None
-
Severity 2 - Major
The JSD server documentation on setting up approvals: https://confluence.atlassian.com/servicedeskserver/setting-up-approvals-939926369.html
Cloud version of the same document: https://confluence.atlassian.com/servicedeskcloud/setting-up-approvals-816880004.html
Since version 3.9.0 of server, there has been the ability to use automation to automatically process approvals: https://confluence.atlassian.com/servicedesk/jira-service-desk-3-9-x-release-notes-939711776.html#JIRAServiceDesk3.9.xreleasenotes-autoapprove
However the Server documentation makes no mention of this yet. It would be helpful if the server documents could be updated for 3.9 to indicate this is possible, much like the Cloud version currently does. Please update this information in 3.10 and later spaces as well
- https://confluence.atlassian.com/servicedeskserver039/setting-up-approvals-942846193.html
- https://confluence.atlassian.com/display/SERVICEDESKSERVER0310/Setting+up+approvals
- https://confluence.atlassian.com/display/SERVICEDESKSERVER0311/Setting+up+approvals
- https://confluence.atlassian.com/display/SERVICEDESKSERVER/Setting+up+approvals