• Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 3.2.13, 3.10.2
    • SLA

      Summary

      When adding a Jira Issue Filter Macro to a Confluence page, SLA values will be blank if an SLA column is added to the macro.

      Environment

      • Jira Service Desk and Confluence connected through an application link.

      Steps to Reproduce

      1. Create a filter that brings issues from a Service Desk project where SLA is setup.
      2. Add the Jira filter to a Confluence page.
      3. When adding the filter, ensure that the SLA column is added to the filter in Confluence.

      Expected Results

      SLA values are displayed on the filter.

      Actual Results

      SLA values are blank in the filter. The same column in Jira when viewing the filter will display the SLA values as expected.

      Workaround

      There is no known workaround for this issue.

          Form Name

            [JSDSERVER-5770] SLA values not displayed in Confluence filter macros

            Michael Andreacchio made changes -
            Link New: This issue duplicates JRASERVER-73293 [ JRASERVER-73293 ]
            ajoshi7 (Inactive) made changes -
            Link New: This issue duplicates CONFSERVER-77559 [ CONFSERVER-77559 ]
            ajoshi7 (Inactive) made changes -
            Link New: This issue duplicates CONFSERVER-76493 [ CONFSERVER-76493 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2657729 ] New: JAC Bug Workflow v3 [ 3126207 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Kevin Liou made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Untriaged [ 11672 ] New: Done [ 10044 ]
            Kevin Liou made changes -
            Link New: This issue duplicates CONFSERVER-35196 [ CONFSERVER-35196 ]
            Lucas Bugs made changes -
            Labels New: pse-request
            Lucas Bugs made changes -
            Description Original: h3. Summary
            When adding a Jira Issue Filter Macro to a Confluence page, SLA values will be blank if a SLA column is added to the macro.

            h3. Environment
            * Jira Service Desk and Confluence connected through an application link.

            h3. Steps to Reproduce
            # Create a filter that brings issues from a Service Desk project where SLA is setup.
            # Add the Jira filter to a Confluence page.
            # When adding the filter, ensure that the *SLA* column is added to the filter in Confluence.

            h3. Expected Results
            SLA values are displayed on the filter.

            h3. Actual Results
            SLA values are blank in the filter. The same column in Jira when viewing the filter will display the SLA values as expected.

            h3.Workaround
            There is no known workaround for this issue.
            New: h3. Summary
            When adding a Jira Issue Filter Macro to a Confluence page, SLA values will be blank if an SLA column is added to the macro.

            h3. Environment
            * Jira Service Desk and Confluence connected through an application link.

            h3. Steps to Reproduce
            # Create a filter that brings issues from a Service Desk project where SLA is setup.
            # Add the Jira filter to a Confluence page.
            # When adding the filter, ensure that the *SLA* column is added to the filter in Confluence.

            h3. Expected Results
            SLA values are displayed on the filter.

            h3. Actual Results
            SLA values are blank in the filter. The same column in Jira when viewing the filter will display the SLA values as expected.

            h3.Workaround
            There is no known workaround for this issue.
            Lucas Bugs made changes -
            Description New: h3. Summary
            When adding a Jira Issue Filter Macro to a Confluence page, SLA values will be blank if a SLA column is added to the macro.

            h3. Environment
            * Jira Service Desk and Confluence connected through an application link.

            h3. Steps to Reproduce
            # Create a filter that brings issues from a Service Desk project where SLA is setup.
            # Add the Jira filter to a Confluence page.
            # When adding the filter, ensure that the *SLA* column is added to the filter in Confluence.

            h3. Expected Results
            SLA values are displayed on the filter.

            h3. Actual Results
            SLA values are blank in the filter. The same column in Jira when viewing the filter will display the SLA values as expected.

            h3.Workaround
            There is no known workaround for this issue.
            Lucas Bugs created issue -

              Unassigned Unassigned
              lbugs Lucas Bugs
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: