Steps to Reproduce:
- Create a Service Desk Project.
- Navigate to Project Administrations > Customer Noitification > Edit Template
- In the HTML tab, add an image using:
- For Example:
- The preview will be showing the image.
- Send a Test Email and the image will be showing as well.
- Create a new ticket using a reporter with a valid email address and comment on the ticket.
Expected Result:
The image will be shown just like in the preview.
Actual Result:
Nothing will be showing in the email notification.
Notes:
- After adding the tag, it seems to break the Hyperlink for View Request and Turn Off Notification.
- Looking at the email source, there is no indication that the image is injected.
- Using method like below did not work as well:
<img src="data:image/png;base64,(Image 64 encoding string)">
hola, alguno pudo resolver esto? tengo el mismo problema. Por favor. Gracias