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Suggestion
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Resolution: Low Engagement
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None
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None
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0
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1
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
The Goal value is very important in configuring the listeners or to implement any kind of automated behaviour using plugins. Could we have this value available through a custom field?
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JSDCLOUD-556 Get the "Goal" value of an SLA in a custom field or through REST
- Closed
[JSDSERVER-556] Get the "Goal" value of an SLA in a custom field or through REST
Resolution | Original: Won't Do [ 10000 ] | New: Low Engagement [ 10300 ] |
Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
Resolution | New: Won't Do [ 10000 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
UIS | Original: 5 | New: 0 |
UIS | Original: 4 | New: 5 |
UIS | Original: 5 | New: 4 |
UIS | Original: 4 | New: 5 |
UIS | Original: 5 | New: 4 |
Workflow | Original: JAC Suggestion Workflow [ 3012772 ] | New: JAC Suggestion Workflow 3 [ 3649940 ] |
UIS | Original: 4 | New: 5 |
UIS | Original: 2 | New: 4 |