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  1. Jira Service Management Data Center
  2. JSDSERVER-5555

Requests drop down menu should also indicate the number of requests each organization has

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Customer portal requests drop down menu should also indicate the number of requests that organization has

      Suggested Solution

      add the number of tickets that org has in this view

      Why this is important

      This would be helpful to understand at a glance the number of issues that have been shared with that organization. At the moment, you can click that organization name and you are taken to a search result list of all the issues shared with that org. Since we already see a number for My requests and approvals, it makes sense that we could also display a number for the issues this org has here.

       

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            [JSDSERVER-5555] Requests drop down menu should also indicate the number of requests each organization has

            SET Analytics Bot made changes -
            Labels Original: ril New: cleanup-seos-dc ril
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976796 ]

            Kameswaran Subbaraman added a comment -

            Agree with Andrew and Yan Kai Pong Francis

            Kameswaran Subbaraman added a comment - Agree with Andrew and Yan Kai Pong Francis
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012179 ] New: JAC Suggestion Workflow 3 [ 3645870 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665840 ] New: JAC Suggestion Workflow [ 3012179 ]

            Yan Kai Pong Francis added a comment -

            Agree with Andrew.

            Yan Kai Pong Francis added a comment - Agree with Andrew.
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2489782 ] New: Confluence Workflow - Public Facing v4 [ 2665840 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Andy Heinzer (Inactive) created issue -

              Unassigned Unassigned
              aheinzer Andy Heinzer (Inactive)
              Votes:
              11 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: