Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5555

Requests drop down menu should also indicate the number of requests each organization has

    XMLWordPrintable

Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem Definition

      Customer portal requests drop down menu should also indicate the number of requests that organization has

      Suggested Solution

      add the number of tickets that org has in this view

      Why this is important

      This would be helpful to understand at a glance the number of issues that have been shared with that organization. At the moment, you can click that organization name and you are taken to a search result list of all the issues shared with that org. Since we already see a number for My requests and approvals, it makes sense that we could also display a number for the issues this org has here.

       

      Attachments

        Activity

          People

            Unassigned Unassigned
            aheinzer Andy Heinzer
            Votes:
            11 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

              Created:
              Updated:

              Backbone Issue Sync