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  1. Jira Service Management Data Center
  2. JSDSERVER-5555

Requests drop down menu should also indicate the number of requests each organization has

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Customer portal requests drop down menu should also indicate the number of requests that organization has

      Suggested Solution

      add the number of tickets that org has in this view

      Why this is important

      This would be helpful to understand at a glance the number of issues that have been shared with that organization. At the moment, you can click that organization name and you are taken to a search result list of all the issues shared with that org. Since we already see a number for My requests and approvals, it makes sense that we could also display a number for the issues this org has here.

       

          Form Name

            [JSDSERVER-5555] Requests drop down menu should also indicate the number of requests each organization has

            Agree with Andrew and Yan Kai Pong Francis

            Kameswaran Subbaraman added a comment - Agree with Andrew and Yan Kai Pong Francis

            Agree with Andrew.

            Yan Kai Pong Francis added a comment - Agree with Andrew.

              Unassigned Unassigned
              aheinzer Andy Heinzer
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              11 Vote for this issue
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                Created:
                Updated: