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  1. Jira Service Management Data Center
  2. JSDSERVER-5483

Organizations custom field needs to support multiple values via IssueService

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      If I set the JSD Organizations field through the IssueService (IssueInputParameters) I can set an int value, and have the related Organization set on the issue.

      If I set multiple values, int[], JSD fails to process this, its only 'expecting' a single integer value. It seems a doddle to expand this to detect an incoming int[] array and do multiple organisation lookups.

      Currently the Cloud API for JSD allows setting multiple Organizations.  Because this can't be done through the standard IssueService, could be a bug.

      Yes I'm sure if issues are created through JSD APi's directly, this may be achievable, we aren't, hence issue.

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            [JSDSERVER-5483] Organizations custom field needs to support multiple values via IssueService

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011986 ] New: JAC Suggestion Workflow 3 [ 3647068 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665665 ] New: JAC Suggestion Workflow [ 3011986 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2475627 ] New: Confluence Workflow - Public Facing v4 [ 2665665 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Andy Brook created issue -

              Unassigned Unassigned
              cd3cc7134331 Andy Brook
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