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  1. Jira Service Management Data Center
  2. JSDSERVER-5451

Exposing the SLA Due Date

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    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We are looking for a way to expose the SLA Due Date and Time for reporting, as well as customer communication. Currently, when an agent hovers over the SLA, the due date and time is presented but we cannot seem to get that information extracted in a usable format. 

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            [JSDSERVER-5451] Exposing the SLA Due Date

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              Unassigned Unassigned
              587c4fcdb63b Brian Nye
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