Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5441

Option to exclude the Reporter and the Creator from the list of the Approvers

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Approvals
    • 2
    • 6
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem definition

      Today, customers can raise a request as a Reporter and appoint themselves as the Approver as well. In some cases, this should be prohibited but it's not possible in Jira out-of-the-box.

      Suggestion

      To have an option/any validation check to allow or reject request creation if the Reporter or the Creator = Approver of the same request

      Why is it important

      In many business use cases, a user shouldn't be able to approve his/her own request. For example, expenses claim approvals that should only be approved by the authorized managers in the company. It should be able to prevent Reporters from being able to approve their own requests.

            [JSDSERVER-5441] Option to exclude the Reporter and the Creator from the list of the Approvers

            No work has yet been logged on this issue.

              Unassigned Unassigned
              michin Michelle Chin
              Votes:
              49 Vote for this issue
              Watchers:
              24 Start watching this issue

                Created:
                Updated: