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  1. Jira Service Management Data Center
  2. JSDSERVER-5440

UI Bug in Resolve This Issue Transition

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 3.8.1
    • Global Configuration

    Description

      Summary

      Incorrect UI message is displayed when user clicks on default workflow transition Resolve This Issue in JIRA service desk

      Environment

      • JIRA Version 7.5.0
      • JIRA Service Desk 3.8.1

      Steps to Reproduce

      1. Create a service desk issue type service request
      2. Click on resolve this issue to resolve the issue as shown below:

      Expected Results

      No message is shown or a correct message such as this issue will be resolved should be displayed.

      Actual Results

      Just by clicking the transition even without completing it a message stating request resolved is shown as shown in the image below:

      Notes

      It is just a UI bug which shows an incorrect message and does not have any effect on how the workflow perform.

      Workaround

      Currently no known workaround for this bug

      Attachments

        1. Resolve.jpg
          Resolve.jpg
          41 kB
        2. resolve this issue.JPG
          resolve this issue.JPG
          53 kB

        Activity

          People

            Unassigned Unassigned
            smanimaran Shan Sharma Manimaran (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

              Created:
              Updated:

              Backbone Issue Sync