Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5416

Restrict who can create customer comments

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 0
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Some agents need to work tickets but we don't want them to talk to customers.

              Unassigned Unassigned
              516733cf967f Vendor Support
              Votes:
              28 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: