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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 3.4.0, 3.4.1, 3.5.0, 3.5.1, 3.6.0, 3.6.1
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Component/s: Project - Create, Delete, Change Type
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None
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2
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Severity 3 - Minor
Summary
Sub-task is added as a Standard issue type when a JIRA Service Desk project is added on a new install.
Environment
- Fresh install of JIRA including JIRA Service Desk
- No projects exist
Steps to Reproduce
- Launch JIRA in browser
- Add license (eval is fine) and enter admin info
- Create a new project and select "IT Service Desk"
- Note that "Sub-task" is one of the issue types that will be created
- Browse to ⚙ > Issues > Issue Types
Expected Results
There now exists an Issue type with the name Sub-task and the type Sub-Task.
Actual Results
The Sub-task issue type is a Standard issue type. Later, when creating Business projects which include a Sub-task issue type, the same issue type is used.
Workaround
Create a Business or Software project which includes the Sub-task issue type first. Subsequently-created Service Desk projects will use this Sub-task issue type instead.