• Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.2.0
    • 3.6.0, 3.6.1
    • Customer Portal
    • None

      Problem

      The quality of the customer avatar in the Shared with panel and the profile picture of a request view should be improved.

      Steps to reproduce

      1. Use a 128 x 128 jpg file as the profile icon.
      2. Create a Service Desk request and access the request.
      3. Compare the avatar on the right side and the left side of the request.

      Expected result

      Even though the size is different, the quality of the image should remain i.e. it should be clear

      Actual result

      The small customer avatar looks blurry, same for the profile picture on the top right side of the Portal.

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          Form Name

            [JSDSERVER-5326] Bad quality of the small customer avatar in the request view

            Aliaksei Melnikau (Inactive) made changes -
            UIS New: 0
            Przemyslaw Czuj (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Martin Ma made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Martin Ma made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Martin Ma made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Martin Ma made changes -
            Remote Link New: This issue links to "JSDS-3928 (Web Link)" [ 423167 ]
            Martin Ma made changes -
            Fix Version/s New: 4.2.0 [ 85904 ]
            Martin Ma made changes -
            Assignee New: Martin Ma [ mma ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2422529 ] New: JAC Bug Workflow v3 [ 3125969 ]
            Status Original: Untriaged [ 11672 ] New: Needs Triage [ 10030 ]

              mma Martin Ma
              michin Michelle Chin
              Affected customers:
              5 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: