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  1. Jira Service Management Data Center
  2. JSDSERVER-5289

As a JSD user, I would like to have more supported operators for Organizations field

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, the Organizations field only support the following operators:

      =, !=, in, not in

      It will be great if this field supports the following operators:

      IS, IS NOT

      So that we can use JQL filter such as Organizations IS EMPTY.

      Workaround
      For the empty validation, use Organizations = EMPTY, for not empty use Organizations != EMPTY

            [JSDSERVER-5289] As a JSD user, I would like to have more supported operators for Organizations field

            Larry Brock {Praecipio Consulting} added a comment - - edited

            I agree that perhaps the wrong "context" was used on the field logical operators here.  Also good to know there is a work-around.

            Larry Brock {Praecipio Consulting} added a comment - - edited I agree that perhaps the wrong "context" was used on the field logical operators here.  Also good to know there is a work-around.

            Susan Hauth [Jira Queen] added a comment -

            Weirdly,  Organizations = EMPTY works in JQL.  Imho it should be Organizations is EMPTY.

            Susan Hauth [Jira Queen] added a comment - Weirdly,  Organizations = EMPTY works in JQL.  Imho it should be Organizations is EMPTY.

            Robert Mota added a comment - - edited

            Hi Sean,

            The operators that  I need were IS EMPTY and IS NOT EMPTY

            I hope that the developers will not take long to correct these forgotten operators

            Best regards

            Robert Mota added a comment - - edited Hi Sean, The operators that  I need were IS EMPTY and IS NOT EMPTY I hope that the developers will not take long to correct these forgotten operators Best regards

              Unassigned Unassigned
              syong@atlassian.com Sean Yong
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                Created:
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