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Type: Suggestion
Resolution: Answered
Fix Version/s: None
Component/s: None
Labels:
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Description

Hi together,

I would like to know if it is possible to get mail notifications when Reporter and Assignee are the same user? Atm I am just getting external comments as mail notification. Is there a way to get internals too?

I already tried to configure "Own Changes" as "Notify me" but that does not solve the problem.

Best,

Adrien

Attachments

Issue Links

relates to

JSDSERVER-5697 Allow JIRA Service Desk Admins to Decide When Agents should be Treated as Customers

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Activity

People

Assignee:: Bartosz Ornatowski

Reporter:: Adrien Landecker

Votes:: 1 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 10/Jul/2017 5:00 AM

Updated:: 10/Feb/2020 1:04 AM

Resolved:: 10/Feb/2020 12:59 AM

No Notifications when Assignee = Reporter