• 20
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Atlassian Update – 30 September 2022

      Hi everyone,

      Thank you for your engagement with this suggestion.

      I’m happy to announce that we have shipped this feature as part of Jira Service Management Data Center 5.3 release. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. Learn more about the login-free portal.

      Please upgrade to the latest version of Jira Service Management to access this feature.

      Kind regards,

      Divyanshi

      Jira Service Management, Data Center & Server

      Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

       https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715

          Form Name

            [JSDSERVER-5227] Make the Login-Free portal available on JSM Data Center

            Divyanshi made changes -
            Description Original: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicemanagement/introducing-the-login-free-portal-for-jira-service-management-1155497450.html].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            New: {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicemanagement/introducing-the-login-free-portal-for-jira-service-management-1155497450.html].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]
            Divyanshi made changes -
            Description Original: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            New: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicemanagement/introducing-the-login-free-portal-for-jira-service-management-1155497450.html].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            Divyanshi made changes -
            Description Original: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

             
            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            New: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            Divyanshi made changes -
            Description Original: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

             
            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi Vashist

            Jira Service Management, Data Center & Server
            {panel}
            New: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

             
            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi

            Jira Service Management, Data Center & Server
            {panel}
            Divyanshi made changes -
            Description Original: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

             
            New: Jira Service Management cloud now has a public login portal. Something which is essential if you're using Jira Srervice Management for an customer facing portal. Some bigger institutions still prefer to use Jira Service Management Data Center and moving them to cloud is a project on it's own. That's why some of us are still stuck to Jira Service Management Data Center .. Please make it available on Data Center as well.

             [https://confluence.atlassian.com/jirakb/migrating-to-login-free-portal-permissions-894661199.html?_ga=2.233538589.2027936605.1499245174-1610410596.1488797715]

             
            {panel:title=Atlassian Update – 30 September 2022|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your engagement with this suggestion.

            I’m happy to announce that we have shipped this feature as part of [Jira Service Management Data Center 5.3 release|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-3-x-release-notes-1155497425.html]. With the login-free portal enabled, help seekers can now discover available portals, read help articles, and raise requests—without logging in or creating an account. [Learn more about the login-free portal|https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud].

            Please upgrade to the latest version of Jira Service Management to access this feature.

            Kind regards,

            Divyanshi Vashist

            Jira Service Management, Data Center & Server
            {panel}
            Kamil Smigielski (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 684279 ]
            Charlie Marriott made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Charlie Marriott made changes -
            Fix Version/s New: 5.3.0 [ 102400 ]
            SET Analytics Bot made changes -
            UIS Original: 19 New: 20

              cmarriott Charlie Marriott
              510ea7fb8e8f Cederik Haverbeke
              Votes:
              243 Vote for this issue
              Watchers:
              113 Start watching this issue

                Created:
                Updated:
                Resolved: