Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5201

Allow Service Desk administrator to disable "Don't notify me" feature

XMLWordPrintable

    • 2
    • 16
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      In some cases, JIRA Service Desk administrator do not want customer to be able to silence notifications.

      Suggested Solution

      Add an option to hide the "Don't notify me" link from customer portal and notification mail.

              Unassigned Unassigned
              cmao Chen Mao (Inactive)
              Votes:
              53 Vote for this issue
              Watchers:
              34 Start watching this issue

                Created:
                Updated: