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  1. Jira Service Management Data Center
  2. JSDSERVER-5176

User within organization cannot Share issue with himself

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      Description

      When a user that is within an organization tries to Share an issue with himself, an error pops up saying that he does not belong to the organization.

      Steps to Reproduce

      1. Create a Service Desk project
      2. Create an organization
      3. Add User 1 and User 2 to it
      4. Create an issue as User 1
      5. Login as User 2, access the create request and attempt to add yourself through the Share option
      6. An error saying that the user does not belong to the Organization will pop up

      Work around

      1. Have an agent manually add the user through JIRA's request participant feature on the issue

            [JSDSERVER-5176] User within organization cannot Share issue with himself

            Milap Wadhwa (Inactive) added a comment -

            Hi,

             

            This was fixed part of https://jira.atlassian.com/browse/JSDSERVER-5162 in release versions : 3.9.7, 3.14.0, 3.13.1 .

             

            –

            Jira Service Desk Team

             

            Milap Wadhwa (Inactive) added a comment - Hi,   This was fixed part of https://jira.atlassian.com/browse/JSDSERVER-5162  in release versions : 3.9.7, 3.14.0, 3.13.1 .   – Jira Service Desk Team  

            Susan Hauth [Jira Queen] added a comment -

            Benito, I don't think this should be "low".  We have many users who will want to add themselves to existing issues. 

            Susan Hauth [Jira Queen] added a comment - Benito, I don't think this should be "low".  We have many users who will want to add themselves to existing issues. 

              mwadhwa@atlassian.com Milap Wadhwa (Inactive)
              bpicarelli Benito Picarelli
              Affected customers:
              5 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: