As a Service Desk admin I would like to be able to disable the "Related Knowledge" panel in my Agents' Issue View

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Knowledge Base
    • 0
    • 6

      Problem Definition

      When enabling KB integration for Customers sake, sometimes we'd prefer to be able to disable the "related articles" panel that our Agents are given.

      Suggested Solution

      Allow this panel to be disabled.

              Assignee:
              Unassigned
              Reporter:
              Russell Stadler (Inactive)
              Votes:
              10 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: