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  1. Jira Service Management Data Center
  2. JSDSERVER-5115

New Customer sending email to email request does not get notification email if they are not registered as customer.

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    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      I see that when a registered user send email to request email for support, they get notifications.

      I want to have any customer(any emails) who send email to this email request get notifications although they are not registered. 

       

      Is this possible?

       

       

              Unassigned Unassigned
              63b6530b2594 Dev Poudel
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