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  1. Jira Service Management Data Center
  2. JSDSERVER-5115

New Customer sending email to email request does not get notification email if they are not registered as customer.

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    • Suggestion
    • Resolution: Low Engagement
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    Description

      I see that when a registered user send email to request email for support, they get notifications.

      I want to have any customer(any emails) who send email to this email request get notifications although they are not registered. 

       

      Is this possible?

       

       

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          is blocked by

          Suggestion - JSDSERVER-2204 Graceful exception handling for users who are not added to request participants via email

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              Unassigned Unassigned
              63b6530b2594 Dev Poudel
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