Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5113

Make issue security field settable by customer

XMLWordPrintable

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      JIRA Service Desk use case has issue security to protect information via many different levels of security.  However, this field is not exposed to the customer when they create a ticket, so the highest level of security must be set by default.  Often times this means the user can no longer access their tickets as they don't have access to the highest level of security.  The field should be exposed to the user so they can select the appropriate issue level security when creating the ticket.

            [JSDSERVER-5113] Make issue security field settable by customer

            Tanya Christensen made changes -
            Remote Link Original: This issue links to "JSDS-663 (JIRA Server (Bulldog))" [ 290186 ] New: This issue links to "JSMDC-663 (JIRA Server (Bulldog))" [ 290186 ]
            Bartosz Ornatowski made changes -
            Link New: This issue resolves JSDSERVER-4259 [ JSDSERVER-4259 ]
            Bartosz Ornatowski made changes -
            Link New: This issue causes JSDSERVER-7155 [ JSDSERVER-7155 ]
            Sven Laanela (Inactive) made changes -
            Labels New: not-fixed-in-cloud
            Sven Laanela (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 489072 ]
            Ignat (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Martin Ma made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 484238 ]
            Divyanshi made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Divyanshi made changes -
            Status Original: Reviewing [ 11773 ] New: In Progress [ 3 ]
            Divyanshi made changes -
            Fix Version/s New: 4.9.0 [ 91520 ]

              Unassigned Unassigned
              aa1676723036 James E. Hunt [ASRC Federal]
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: