Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5113

Make issue security field settable by customer

XMLWordPrintable

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      JIRA Service Desk use case has issue security to protect information via many different levels of security.  However, this field is not exposed to the customer when they create a ticket, so the highest level of security must be set by default.  Often times this means the user can no longer access their tickets as they don't have access to the highest level of security.  The field should be exposed to the user so they can select the appropriate issue level security when creating the ticket.

              Unassigned Unassigned
              aa1676723036 James E. Hunt [ASRC Federal]
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: