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Bug
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Resolution: Not a bug
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Low
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None
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3.3.2
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None
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Severity 3 - Minor
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Steps to Reproduce
- Change system language to any language (say English)
- Change your user language preference to a different language
- Go to Customer Templates and use ${request.sharedwith} list.
Expected Results
When using Customer Templates for JIRA Service Desk, the "Preview" will show a preview of the actual email being sent out.
Actual Results
${request.sharedwith} will list out the names and the ", and" will be translated to whatever the user's preference is, not the system language (what actually gets sent out)
Workaround
No workaround currently available