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  1. Jira Service Management Data Center
  2. JSDSERVER-5069

Ability to hide "from" information from notification e-mails

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    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, there is a way to perform certain customisations to the notification e-mail sent by JSD.

      It would be great if there was an option to hide any information that points to the Agent that made changes and instead displayed it as a general agent account.

              Unassigned Unassigned
              bpicarelli Benito Picarelli
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