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  1. Jira Service Management Data Center
  2. JSDSERVER-5053

Add Customer Request Type variable to Service Desk Notification Templates

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Extend the list of variables available with the Customer Request Type:

        1. variables.png
          33 kB
          Christian Pascher

            [JSDSERVER-5053] Add Customer Request Type variable to Service Desk Notification Templates

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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976747 ]
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            UIS Original: 8 New: 4
            SET Analytics Bot made changes -
            UIS Original: 6 New: 8

              Unassigned Unassigned
              0d643ab03770 Christian Pascher
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                Created:
                Updated: