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Suggestion
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Resolution: Low Engagement
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None
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently we can do JQL commands like "assignee in membersOf(groupName) but there's no way of doing the opposite, I.E. customGroupPickerValue in groupsOf(assignee)
Use-case: when setting up a service desk under a single project to manage issues via Group Ownership, it'd be useful to create a "my tickets" queue which could show tickets that are assigned to the currentUser as well as unassigned tickets that are assigned to the user's group within a single queue. That way they could see quickly all the work available to them without having to browse through multiple queues (especially if they are in multiple groups)
- relates to
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JSDCLOUD-5003 JQL groupsOf(user), an inverse of membersOf(group)
- Closed
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Charlie
Jira Service Management, Server & Data Center