• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently we can do JQL commands like "assignee in membersOf(groupName) but there's no way of doing the opposite,  I.E. customGroupPickerValue in groupsOf(assignee)

       

      Use-case: when setting up a service desk under a single project to manage issues via Group Ownership, it'd be useful to create a "my tickets" queue which could show tickets that are assigned to the currentUser as well as unassigned tickets that are assigned to the user's group within a single queue.  That way they could see quickly all the work available to them without having to browse through multiple queues (especially if they are in multiple groups)

            [JSDSERVER-5003] JQL groupsOf(user), an inverse of membersOf(group)

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011412 ] New: JAC Suggestion Workflow 3 [ 3648840 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665668 ] New: JAC Suggestion Workflow [ 3011412 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324594 ] New: Confluence Workflow - Public Facing v4 [ 2665668 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054044 ] New: JSD Suggestion Workflow - TEMP [ 2324594 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049369 ] New: JSD Suggestion Workflow [ 2054044 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1771607 ] New: JSD Suggestion Workflow - TEMP [ 2049369 ]
            jonah (Inactive) made changes -
            Description Original: Currently we can do JQL commands like "assignee in membersOf(groupName) but there's no way of doing the opposite,  I.E. customGroupPickerValue in groupsOf(assignee)

             

            *Use-case:* when setting up a service desk under a single project to manage issues via Group Ownership, it'd be useful to create a "my tickets" queue which could show tickets that are assigned to the currentUser as well as unassigned tickets that are assigned to the user's group within a single queue.  That way they could see quickly all the work available to them without having to browse through multiple queues (especially if they are in multiple groups)
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-5003].
              {panel}

            Currently we can do JQL commands like "assignee in membersOf(groupName) but there's no way of doing the opposite,  I.E. customGroupPickerValue in groupsOf(assignee)

             

            *Use-case:* when setting up a service desk under a single project to manage issues via Group Ownership, it'd be useful to create a "my tickets" queue which could show tickets that are assigned to the currentUser as well as unassigned tickets that are assigned to the user's group within a single queue.  That way they could see quickly all the work available to them without having to browse through multiple queues (especially if they are in multiple groups)
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-5003 [ JSDCLOUD-5003 ]
            Deleted Account (Inactive) created issue -

              Unassigned Unassigned
              a1bc1efe-07be-45bd-9a5b-d8275f373c96 Deleted Account (Inactive)
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              2 Vote for this issue
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                Created:
                Updated:
                Resolved: