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  1. Jira Service Management Data Center
  2. JSDSERVER-4972

Can I increase the limit for the no of articles that get displayed while submitting the request?

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hello Team,

       

      Is there a way I can increase the limit ( more than 6 articles to be displayed if they are matching) for the no of KB suggested articles that will show up whenever a user is submitting the request?

      We are using JIRA Service Desk Cloud.

       

      Thanks,

      Swathi.

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              6187b676-e238-451c-8279-2a29ba8be226 Deleted Account (Inactive)
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