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Suggestion
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Resolution: Duplicate
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
We found out that Jira Service Desk does not support working hours.
Do you have any walk around recommendation, because all our SLA's are based on working hours and this is blocker feature.
When it is planed to introduce this feature?
- duplicates
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JSDSERVER-16 Provide working hour calendars functionality that Vertygo SLA has
- Closed
- relates to
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JSDCLOUD-48 Working Hours in Jira Service Desk
- Closed
[JSDSERVER-48] Working Hours in Jira Service Desk
Workflow | Original: JAC Suggestion Workflow [ 3011325 ] | New: JAC Suggestion Workflow 3 [ 3646593 ] |
Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2664062 ] | New: JAC Suggestion Workflow [ 3011325 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2323241 ] | New: Confluence Workflow - Public Facing v4 [ 2664062 ] |
Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
Workflow | Original: JSD Suggestion Workflow [ 2052014 ] | New: JSD Suggestion Workflow - TEMP [ 2323241 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2047437 ] | New: JSD Suggestion Workflow [ 2052014 ] |
Workflow | Original: JSD Suggestion Workflow [ 1279421 ] | New: JSD Suggestion Workflow - TEMP [ 2047437 ] |
Description |
Original:
We found out that Jira Service Desk does not support working hours.
Do you have any walk around recommendation, because all our SLA's are based on working hours and this is blocker feature. When it is planed to introduce this feature? |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-48]. {panel} We found out that Jira Service Desk does not support working hours. Do you have any walk around recommendation, because all our SLA's are based on working hours and this is blocker feature. When it is planed to introduce this feature? |
Link |
New:
This issue relates to |
Workflow | Original: TTT: Simple Issue Tracking Workflow [ 561178 ] | New: JSD Suggestion Workflow [ 1279421 ] |
Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
Issue Type | Original: New Feature [ 2 ] | New: Suggestion [ 10000 ] |
Labels | Original: triaged | |
Priority | Original: Critical [ 2 ] |