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  1. Jira Service Management Data Center
  2. JSDSERVER-4858

Allow customisation of report period for "SLA goals" report

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently in JIRA Service Desk report, customer can change the report period for Satisfaction report (see screenshot below) :

      But not for SLA goals report (see screenshot below) :

      Suggested Solution

      All an option for SLA goals report which allows user to change report period as for Satisfaction report.

        1. 2017-02-24_satisfaction-report.png
          2017-02-24_satisfaction-report.png
          83 kB
        2. 2017-02-24_sla-report.png
          2017-02-24_sla-report.png
          113 kB

            [JSDSERVER-4858] Allow customisation of report period for "SLA goals" report

              Unassigned Unassigned
              cmao Chen Mao (Inactive)
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                Created:
                Updated:
                Resolved: