Issue Summary
When a user creates a workflow transition and adds the condition Hide transition from user, JIRA Automation rules which use this transition would not be triggered.
_It is important that the transition is triggered by an automation because they want the issue to be closed if no updates after a while, however they must use a different transition from the one visible to users because the ones visible to users have required fields that prevent the transition from being used. _
Steps to Reproduce.
- Create a JIRA project.
- Edit the workflow reusing the transition that closes the issue, linking it between the first status the issue gets to upon creation (Waiting for Support) and Resolved Status.
- Add a condition to the transition: Hide transition from user
- Publish the Workflow.
- Create a new Automation Rule:
| When |
Issue Created |
| IF |
Issue Matches: summary ~ 'test' |
| THEN |
Transition Issue:<Your transition from the first status to Close> |
- Create an Issue.
Expected
The automation rule would be able to automatically close the ticket.
Actual Behavior
The automation rule would not be able to execute and close the ticket. This I suspect is because the automation rule is being run as a particular user.
Bug
Low
