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  1. Jira Service Management Data Center
  2. JSDSERVER-4770

Add "Organization" field on "Statistic Type" option for Issue Statistic gadget

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently, Organization and Domain of Reporter are not on the list for Statistic Type option.

      Suggested Solution

      Insert Organization and Domain of Reporter fields in the list.

      Why this is important

      Customer can monitor Issue Statistic based on Organization/Company

            [JSDSERVER-4770] Add "Organization" field on "Statistic Type" option for Issue Statistic gadget

            still not available unfortunately.

            Pascal Champagne added a comment - still not available unfortunately.

            Yes, would be great to have this feature added 

            Jan Bartels added a comment - Yes, would be great to have this feature added 

            Any update ? 

            andrei.ivan added a comment - Any update ? 

            Any updates on this topic?

            Andrea Stenti added a comment - Any updates on this topic?

            A simple "order by organizations" doesn't seem to be important. What a shame.
            This is an open topic since 2017!

            I guess that Atlassian will be surprised how many customers will walk away. Maybe there also is no function "summary(customer.frustration)", which would altert them...

            Bernhard Löhrer added a comment - A simple "order by organizations" doesn't seem to be important. What a shame. This is an open topic since 2017! I guess that Atlassian will be surprised how many customers will walk away. Maybe there also is no function "summary(customer.frustration)", which would altert them...

            +1

            Nairi salma added a comment - +1

            +1

            Bojana Vasic added a comment - +1

            Hi, this is an essential value to create customer statistics. Any updates in this topic?

            Stefan Larsson added a comment - Hi, this is an essential value to create customer statistics. Any updates in this topic?

            It is really sad that this fundamental feature is not working - please consider it as important

            Marc Fröhlich added a comment - It is really sad that this fundamental feature is not working - please consider it as important

            Why is it not a default parameter?
            It would be very useful to be able to use it.
            Please implement it!

            Pablo Mellado added a comment - Why is it not a default parameter? It would be very useful to be able to use it. Please implement it!

              Unassigned Unassigned
              nroslan Atiqah Roslan
              Votes:
              111 Vote for this issue
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              52 Start watching this issue

                Created:
                Updated: