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  1. Jira Service Management Data Center
  2. JSDSERVER-4754

Add Groups to Automation E-Mail

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    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be helpful if groups and roles can be added in the "To" field when "Send an E-Mail" is chosen as an action in a custom rule.

      This is also transferable to the Customer Notification.

      This feature would be very useful to us so it is very disapointing that such a detail is missing.

        1. E-Mail to.JPG
          E-Mail to.JPG
          59 kB

              Unassigned Unassigned
              4b8248fd77e5 Andreas Unterkirchner
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