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  1. Jira Service Management Data Center
  2. JSDSERVER-457

Create KB article button is missing where Service Desk issues not created via Customer Portal

      Currently when you view an issue in JIRA, the "Create KB article" button shows up only if the issue was created through the customer portal.

            [JSDSERVER-457] Create KB article button is missing where Service Desk issues not created via Customer Portal

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              Unassigned Unassigned
              shamid@atlassian.com shihab
              Affected customers:
              4 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: