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  1. Jira Service Management Data Center
  2. JSDSERVER-4514

Ability to add the organization in email notifications

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      If a customer is added to multiple organizations, it is difficult to identify which organization does a request belong to.

      Suggested Solution

      Add the organization into email notifications

            [JSDSERVER-4514] Ability to add the organization in email notifications

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011576 ] New: JAC Suggestion Workflow 3 [ 3646775 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664584 ] New: JAC Suggestion Workflow [ 3011576 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325387 ] New: Confluence Workflow - Public Facing v4 [ 2664584 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053318 ] New: JSD Suggestion Workflow - TEMP [ 2325387 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048384 ] New: JSD Suggestion Workflow [ 2053318 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1624185 ] New: JSD Suggestion Workflow - TEMP [ 2048384 ]
            jonah (Inactive) made changes -
            Description Original: h3. Problem Definition
            If a customer is added to multiple organizations, it is difficult to identify which organization does a request belong to.
            h3. Suggested Solution
            Add the organization into email notifications
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4514].
              {panel}

            h3. Problem Definition
            If a customer is added to multiple organizations, it is difficult to identify which organization does a request belong to.
            h3. Suggested Solution
            Add the organization into email notifications
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-4514 [ JSDCLOUD-4514 ]
            ari (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]

            ari (Inactive) added a comment -

            duplicate of https://jira.atlassian.com/browse/JSD-4570

            ari (Inactive) added a comment - duplicate of https://jira.atlassian.com/browse/JSD-4570

              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
                Updated:
                Resolved: