Summary

      Currently, if Thumbnails are disabled from Attachments, attaching an image will display a grey rectangle (or broken image) on Customer Portal. This is misleading:

      Suggestion

      JIRA or Service Desk should render the attached images as links instead of thumbnails which has been disabled system wide.

      Workaround

      When attaching an image, manually insert a link for it using [^filename.ext]:

      Note

      This should be done together with JRA-45919.

        1. attachmentlink.png
          attachmentlink.png
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        2. rectangle.png
          rectangle.png
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            [JSDSERVER-4505] Disabling thumbnails should display attached images as clickable links

            No work has yet been logged on this issue.

              Unassigned Unassigned
              vdung Andy Nguyen (Inactive)
              Affected customers:
              7 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: