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Bug
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Resolution: Unresolved
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Low
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None
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3.2.4, 4.0.0, 4.1.0, 4.2.0, 4.3.0
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4
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Severity 3 - Minor
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1
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Summary
Currently, if Thumbnails are disabled from Attachments, attaching an image will display a grey rectangle (or broken image) on Customer Portal. This is misleading:
Suggestion
JIRA or Service Desk should render the attached images as links instead of thumbnails which has been disabled system wide.
Workaround
When attaching an image, manually insert a link for it using [^filename.ext]:
Note
This should be done together with JRA-45919.
- incorporates
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- Closed
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- links to
- was cloned as
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![[JIRA Server (Bulldog)]](/images/icons/generic_link_16.png "[JIRA Server (Bulldog)]")
JSDS-4287
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[JSDSERVER-4505] Disabling thumbnails should display attached images as clickable links
| UIS | Original: 0 | New: 1 |
| Labels | Original: affects-server cqt non-warranty | New: affects-server cqt non-warranty ril |
| Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 954980 ] |
| UIS | Original: 1 | New: 0 |
| UIS | Original: 0 | New: 1 |
| Support reference count | Original: 3 | New: 4 |
| UIS | Original: 5 | New: 0 |
| UIS | New: 5 |
| Support reference count | Original: 2 | New: 3 |
| Labels | Original: affects-server cqt | New: affects-server cqt non-warranty |