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Bug
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Resolution: Duplicate
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Low
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2.5.4
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1
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Severity 3 - Minor
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1
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Summary
Pasting a screenshot while writing on the comment field will result in all the comments being lost
Tested Environment
JIRA 6.4.10
Service Desk 2.5.4
Steps to Reproduce
- Go to a project where you are the service desk agent
- Go to any issue in in this project (from JIRA's end, not portal end)
- Start writing on the comment field (Don't hit Send response)
- Now take a screenshot and then paste on the comment by hitting Ctrl + v
Expected Results
You should have the comment you have written, plus the screenshot will be uploaded and also included in the comment as !screenshot-1.png!
Actual Results
THe comment is lost. The screenshot is uploaded. However, the screenshot comment is not included in comment as !screenshot-1.png!
Notes
This works as expected in JIRA Business and Software projects.
- is duplicated by
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- Closed
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[JSDSERVER-4484] Pasting a screenshot while writing on the comment field will result in all the comment being lost
| Assignee | New: Martin Ma [ mma ] |
| Fix Version/s | New: 4.3.0 [ 86595 ] |
| Fix Version/s | New: 4.2.1 [ 86596 ] |
| Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2304548 ] | New: JAC Bug Workflow v3 [ 3125923 ] |
| Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
| Symptom Severity | Original: Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
| Resolution | New: Duplicate [ 3 ] | |
| Status | Original: Untriaged [ 11672 ] | New: Done [ 10044 ] |
| Support reference count | New: 1 |
| UIS | New: 1 |
| UIS | Original: 1 |
| UIS | New: 1 |