Custom Message on Alert User Action

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Email - Outgoing
    • 2
    • 4

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      When Alert User action is used, an email will be sent as follow

      Subject: <user> mentioned you on <issue key>
      Content: This issue requires your attention. <list of username>

      Suggested Resolution

      Ability to customise own content and subject.

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            Assignee:
            Unassigned
            Reporter:
            Ting
            Votes:
            77 Vote for this issue
            Watchers:
            40 Start watching this issue

              Created:
              Updated: