JIRA Service Desk 3.2.4 missing from MPAC version history

Description of problem:

JIRA Service Desk 3.2.4 was released and is available to download when bundled with JIRA Core.

• https://www.atlassian.com/software/jira/service-desk/download

JIRA Service Desk 3.2.4 is not available on the marketplace.atlassian.com version history

• https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.application/versions

Impact:

1. JIRA UPM will not suggest an upgrade unless the version is present in MPAC.
   • UPM currently suggests an upgrade to JIRA Core 7.2.4 but does not suggest that the JIRA Software application be updated to 7.2.4
2. Users will not be able to download the application files as an .obr.

Expected results:

MPAC version history contains all versions of JIRA Service Desk 3.0+.

Workaround:

1. Download the JIRA Service Desk installer and select the Linux version (32 or 64 bit)
2. Unzip the bin file using a tool such as 7zip
3. Copy the contents of the following folder into your JIRA_HOME/plugins/installed-plugins folder
   • atlassian-servicedesk-3.2.4-x##.bin\atlassian-jira\WEB-INF\application-installation\jira-servicedesk-application
   • When doing this you may remove the older version of the same plugins that you copy over.
4. Restart JIRA