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  1. Jira Service Management Data Center
  2. JSDSERVER-4435

JIRA Service Desk "Then Webhook" could not validate some character

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Steps to Reproduce:

      1. Navigate to a JIRA Service Desk Project
      2. Move to the Project Administartion page and click "Automation".
      3. Create a Custom Rule and set any "IF" condition
      4. Choose Webhook for the "Then" condition.
      5. Put a Random URL like: 
        http://localhost:8080/jira/{}
      6. Click Confirm

      Expected Result:

      • The URL will be accepted

      Actualy Result:

      • "Invalid URL provided" error message will be shown.

      Notes:

      • Tried with ?,$,& it work so far
      • Using JIRA standard Webhook is accepted as well.

          Form Name

            [JSDSERVER-4435] JIRA Service Desk "Then Webhook" could not validate some character

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3166380 ] New: JAC Suggestion Workflow 3 [ 3646420 ]
            Delan Azabani (Inactive) made changes -
            Labels Original: affects-server New: affects-server pm
            Delan Azabani (Inactive) made changes -
            Affects Version/s Original: 3.2.3 [ 64197 ]
            Affects Version/s Original: 3.4.0 [ 66347 ]
            Workflow Original: JAC Bug Workflow v3 [ 3126356 ] New: JAC Suggestion Workflow [ 3166380 ]
            Issue Type Original: Bug [ 1 ] New: Suggestion [ 10000 ]
            Priority Original: Low [ 4 ]
            Status Original: Needs Triage [ 10030 ] New: Gathering Interest [ 11772 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304398 ] New: JAC Bug Workflow v3 [ 3126356 ]
            Status Original: Untriaged [ 11672 ] New: Needs Triage [ 10030 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            SET Analytics Bot made changes -
            Support reference count New: 2
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
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              3 Vote for this issue
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                Created:
                Updated:
                Resolved: