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  1. Jira Service Management Data Center
  2. JSDSERVER-4279

Ability to customise the "Popular" link in Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • 2
    • 6
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      With the current version of JIRA Service Desk it's not possible to customise the Customer Portal and manipulate the links appearing on it.
      This specific case asks for the ability to manipulate the "Popular" list of Service Desks that appear in the portal for the customer.

      Suggested Solution

      Provide options such as "hide/show" or give the user the ability to choose which projects he wants to appear on it.

      Workaround

      No workaround for now.

        1. portal.png
          63 kB
          Andre Borzzatto

            [JSDSERVER-4279] Ability to customise the "Popular" link in Service Desk

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              Unassigned Unassigned
              aborzzatto Andre Borzzatto
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                Created:
                Updated: