• Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Statement

      When using reports for JIRA Service Desk, users can only choose predetermined time intervals. This feature should allow more flexibility, such as allowing customer to specify different time intervals, and choose older dates as well.

          Form Name

            [JSDSERVER-4048] Allow custom time intervals for JIRA Service Desk reports

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011754 ] New: JAC Suggestion Workflow 3 [ 3649314 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665115 ] New: JAC Suggestion Workflow [ 3011754 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323196 ] New: Confluence Workflow - Public Facing v4 [ 2665115 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051960 ] New: JSD Suggestion Workflow - TEMP [ 2323196 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047355 ] New: JSD Suggestion Workflow [ 2051960 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1580833 ] New: JSD Suggestion Workflow - TEMP [ 2047355 ]
            jonah (Inactive) made changes -
            Description Original: *Problem Statement*

            When using reports for JIRA Service Desk, users can only choose predetermined time intervals. This feature should allow more flexibility, such as allowing customer to specify different time intervals, and choose older dates as well.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4048].
              {panel}

            *Problem Statement*

            When using reports for JIRA Service Desk, users can only choose predetermined time intervals. This feature should allow more flexibility, such as allowing customer to specify different time intervals, and choose older dates as well.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-4048 [ JSDCLOUD-4048 ]
            vwong made changes -
            Component/s New: Reports [ 26193 ]
            vwong made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]

              Unassigned Unassigned
              rrosa@atlassian.com Rodrigo Rosa
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                Created:
                Updated:
                Resolved: