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Type:
Suggestion
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Resolution: Fixed
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Component/s: API and Integrations
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
We generate email notifications outside JSD from a P2 plugin and want to replicate/integrate with the Customer Satisfaction feedback feature of JSD notifications from our notification. From what I can see there is an internal component {RequestFeedbackTokenInternalManager}} that would need exposing, as it not only generates the specific tokens but stores them for association/validation on the inbound URL.
In order to integrate with this feature, we'd need the RequestFeedbackTokenInternalManager published.
- relates to
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JSDCLOUD-4005 Expose the Feedback Token Generator for external component API use
- Gathering Interest
- was cloned as
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JSDSERVER-5282 Expose the Customer Request Type value for API use
- Closed
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JSMDC-568 Loading...
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JSMDC-958 Loading...