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  1. Jira Service Management Data Center
  2. JSDSERVER-397

As an administrator , would like to have JSD source code available to be download

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Atlassian status update as of May 2019

      This has been fixed.
      Please refer https://confluence.atlassian.com/servicedesk/jira-service-desk-4-2-x-release-notes-967877779.html#JiraServiceDesk4.2.xreleasenotes-sourcecode for details.

      Atlassian status update as of 30th August 2018

      Hello All,

      Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

      With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

      Once we've made significant progress, I shall be updating this ticket again.

      Thank you for your patience and support.

      Vidhu Sharma
      Product Manager - Jira Service Desk

      Atlassian status update as of 4th August 2017

      Hello all,

      We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

      We’ll keep you posted as we progress. Thanks again for your patience. 

      Sincerely,

      Vidhu Sharma 
      Product Manager - JIRA Service Desk


      Problem Definition

      JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .

      Suggested Solution

      Make JSD Source Code available to be download in my.atlassian.com

            [JSDSERVER-397] As an administrator , would like to have JSD source code available to be download

            Divyanshi made changes -
            Remote Link Original: This issue links to "JSDS-3472 (Bulldog)" [ 423989 ] New: This issue links to "JSMDC-3472 (JIRA Server (Bulldog))" [ 423989 ]
            Divyanshi made changes -
            Remote Link Original: This issue links to "JSDS-3472 (Bulldog)" [ 423989 ] New: This issue links to "JSMDC-3472 (JIRA Server (Bulldog))" [ 423989 ]
            Sara Hall (Inactive) made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            Mandeep Singh made changes -
            Assignee Original: V [ vsharma@atlassian.com ] New: Mandeep Singh [ msingh3@atlassian.com ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3013050 ] New: JAC Suggestion Workflow 3 [ 3651261 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Julien Rey made changes -
            Description Original: {panel:title=Atlassian status update as of May 2019}
            {panel}

            This has been fixed.
            Please refer https://confluence.atlassian.com/servicedesk/jira-service-desk-4-2-x-upgrade-notes-967877782.html for details.
            {panel:title=Atlassian status update as of 30th August 2018}
            {panel}
            Hello All,

            Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

            With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

            Once we've made significant progress, I shall be updating this ticket again.

            Thank you for your patience and support.

            Vidhu Sharma
             Product Manager - Jira Service Desk
            {panel:title=Atlassian status update as of 4th August 2017}
            {panel}
            Hello all,

            We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

            We’ll keep you posted as we progress. Thanks again for your patience. 

            Sincerely,

            Vidhu Sharma 
             Product Manager - JIRA Service Desk
            ----
            h3. Problem Definition

            JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .
            h3. Suggested Solution

            Make JSD Source Code available to be download in my.atlassian.com
            New: {panel:title=Atlassian status update as of May 2019}
            {panel}

            This has been fixed.
            Please refer https://confluence.atlassian.com/servicedesk/jira-service-desk-4-2-x-release-notes-967877779.html#JiraServiceDesk4.2.xreleasenotes-sourcecode for details.
            {panel:title=Atlassian status update as of 30th August 2018}
            {panel}
            Hello All,

            Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

            With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

            Once we've made significant progress, I shall be updating this ticket again.

            Thank you for your patience and support.

            Vidhu Sharma
             Product Manager - Jira Service Desk
            {panel:title=Atlassian status update as of 4th August 2017}
            {panel}
            Hello all,

            We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

            We’ll keep you posted as we progress. Thanks again for your patience. 

            Sincerely,

            Vidhu Sharma 
             Product Manager - JIRA Service Desk
            ----
            h3. Problem Definition

            JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .
            h3. Suggested Solution

            Make JSD Source Code available to be download in my.atlassian.com
            Mandeep Singh made changes -
            Description Original: {panel:title=Atlassian status update as of 30th August 2018}
            {panel}
            Hello All,

            Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

            With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

            Once we've made significant progress, I shall be updating this ticket again.

            Thank you for your patience and support.

            Vidhu Sharma
             Product Manager - Jira Service Desk
            {panel:title=Atlassian status update as of 4th August 2017}
            {panel}
            Hello all,

            We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

            We’ll keep you posted as we progress. Thanks again for your patience. 

            Sincerely,

            Vidhu Sharma 
             Product Manager - JIRA Service Desk
            ----
            h3. Problem Definition

            JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .
            h3. Suggested Solution

            Make JSD Source Code available to be download in my.atlassian.com
            New: {panel:title=Atlassian status update as of May 2019}
            {panel}

            This has been fixed.
            Please refer https://confluence.atlassian.com/servicedesk/jira-service-desk-4-2-x-upgrade-notes-967877782.html for details.
            {panel:title=Atlassian status update as of 30th August 2018}
            {panel}
            Hello All,

            Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

            With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

            Once we've made significant progress, I shall be updating this ticket again.

            Thank you for your patience and support.

            Vidhu Sharma
             Product Manager - Jira Service Desk
            {panel:title=Atlassian status update as of 4th August 2017}
            {panel}
            Hello all,

            We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

            We’ll keep you posted as we progress. Thanks again for your patience. 

            Sincerely,

            Vidhu Sharma 
             Product Manager - JIRA Service Desk
            ----
            h3. Problem Definition

            JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .
            h3. Suggested Solution

            Make JSD Source Code available to be download in my.atlassian.com
            Mandeep Singh made changes -
            Description Original: {panel:title=Atlassian status update as of 30th August 2018}
            {panel}
            Hello All,

            Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

            With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

            Once we've made significant progress, I shall be updating this ticket again.

            Thank you for your patience and support.

             Vidhu Sharma
             Product Manager - Jira Service Desk


            {panel:title=Atlassian status update as of 4th August 2017}
            {panel}
            Hello all,

            We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

            We’ll keep you posted as we progress. Thanks again for your patience. 

            Sincerely,

            Vidhu Sharma 
             Product Manager - JIRA Service Desk
            ----
            h3. Problem Definition

            JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .
            h3. Suggested Solution

            Make JSD Source Code available to be download in my.atlassian.com
            New: {panel:title=Atlassian status update as of 30th August 2018}
            {panel}
            Hello All,

            Firstly, apologies if updates seem sparse. We make every attempt to be as responsive / up to date as possible on our JAC tickets, but sometimes, the volume of comments make responding to every ticket impossible.

            With so many different features, capabilities, and enhancements we can make to the product, I hope you can understand it's a balancing act for us. I can assure you that, this request continues to be on our radar amongst other priorities.

            Once we've made significant progress, I shall be updating this ticket again.

            Thank you for your patience and support.

            Vidhu Sharma
             Product Manager - Jira Service Desk
            {panel:title=Atlassian status update as of 4th August 2017}
            {panel}
            Hello all,

            We are aware that this is important and something our customers expect. The good news is that this is one of our priorities right now and we're exploring ways to make it available. While I’d like to give you a clear timeframe for when we can deliver this I, unfortunately can't do that quite yet.

            We’ll keep you posted as we progress. Thanks again for your patience. 

            Sincerely,

            Vidhu Sharma 
             Product Manager - JIRA Service Desk
            ----
            h3. Problem Definition

            JSD Source code is still not available in my.atlassian.com . This causes customer couldn’t review the source code .
            h3. Suggested Solution

            Make JSD Source Code available to be download in my.atlassian.com
            Przemyslaw Czuj (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Resolved [ 5 ]
            SET Analytics Bot made changes -
            UIS Original: 271 New: 244

              msingh3@atlassian.com Mandeep Singh
              a38518e05741 David Yu
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              220 Vote for this issue
              Watchers:
              167 Start watching this issue

                Created:
                Updated:
                Resolved: