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  1. Jira Service Management Data Center
  2. JSDSERVER-3957

Request Participants email subject broken when JIRA's default language is set to Spanish

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      Problem Description

      Request Participants email subject broken when JIRA's default language is set to Spanish

      Steps to Replicate

      1. Set JIRA's default language to español (España) via Administration > System > General configuration, update the settings.
      2. Create an issue in a JIRA Service Desk project.
      3. Go to the issue, add a customer to the Request Participants field.
      4. Check the email sent to the customer.

      Expected result

      The subject of the email sent is admin lo añadió como participante en una solicitud #TEST-1: testing

      Actual result

      The subject of the email sent is admin te a\u00F1adi\u00F3 como participante en una solicitud #TEST-1: testing

            [JSDSERVER-3957] Request Participants email subject broken when JIRA's default language is set to Spanish

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Ishwinder Kaur made changes -
            Labels Original: affects-server cqt encoding i18n-bug ril New: affects-server cleanup-seos-fy25 cqt encoding i18n-bug ril
            Marc Dacanay made changes -
            Labels Original: affects-server cqt encoding i18n-bug New: affects-server cqt encoding i18n-bug ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 954924 ]
            Masahito Sugahara made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 953957 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Melanie Heighway made changes -
            Labels Original: affects-server cqt encoding New: affects-server cqt encoding i18n-bug
            Aidan Goldthorpe made changes -
            Labels Original: affects-server cqt New: affects-server cqt encoding

              Unassigned Unassigned
              michin Michelle Chin
              Affected customers:
              4 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: