Details
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Suggestion
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Resolution: Unresolved
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None
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None
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3
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6
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
Currently the 'SLA goals' report duration is set to Success last 7 days which limits the amount of information being shown.
Suggested Solution
Allow the duration to be configurable, for example 1 month or by specifying date range
Attachments
Issue Links
- relates to
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JSDCLOUD-3910 Allow SLA goals report duration to be configurable
- Gathering Interest
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JSDSERVER-1980 Show Percentage of Issues that Breach SLA in Report
- Gathering Interest
- mentioned in
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