Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-389

Unable to set Customer Portal logo

XMLWordPrintable

      summary

      It's not possible to upload a custom logo in the Customer Portal Look & Feel setting.

      steps to reproduce
      1. go to Customer Portal > Look & Feel;
      2. select Customize look & feel of this Customer Portal;
      3. click Choose logo and select a file to be uploaded;
      4. the image will be displayed in the page as expected;
      5. click Save.

      Expected result: new Customer Portal logo is saved.
      Actual result: a message about a successful update is displayed, but the image is discarded and the screen gets back to the Use default look & feel for this Customer Portal option.

        1. Screen shot 2014-03-07 at 4.54.43 PM.png
          Screen shot 2014-03-07 at 4.54.43 PM.png
          56 kB
        2. Screen shot 2014-03-07 at 4.54.55 PM.png
          Screen shot 2014-03-07 at 4.54.55 PM.png
          60 kB

            [JSDSERVER-389] Unable to set Customer Portal logo

            Jean Bisson added a comment -

            Awesome! Thank you

            Jean Bisson added a comment - Awesome! Thank you

            Gilmore Davidson (Inactive) added a comment -

            This is fixed in version 1.2.4, which is now available at marketplace.atlassian.com

            Cheers,
            Gilmore

            Gilmore Davidson (Inactive) added a comment - This is fixed in version 1.2.4, which is now available at marketplace.atlassian.com Cheers, Gilmore

            Anand Unadkat added a comment -

            Any news on this? Facing same issue.

            Thanks

            Anand Unadkat added a comment - Any news on this? Facing same issue. Thanks

            EddieW added a comment -

            Not minor !

            EddieW added a comment - Not minor !

            Christian Doegl added a comment -

            this bug is in the downloaded version too.
            after upload a message about a successful update is displayed, but the image is discarded and the screen gets back to the Use default look & feel for this Customer Portal option.

            Christian Doegl added a comment - this bug is in the downloaded version too. after upload a message about a successful update is displayed, but the image is discarded and the screen gets back to the Use default look & feel for this Customer Portal option.

              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
              Affected customers:
              5 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: