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Bug
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Resolution: Fixed
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Low
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1.2.0.2, 1.2.4
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None
When deleting a service desk project and creating a new one with the same project name and project key, service desk is not fully functional, eg: administrator is unable to access customer portal configuration site, message appears:
A problem occurred
The Service Desk you are trying to view does not exist.
Steps to reproduce:
1. Create project XXXX: Service Desk >> Create a Service Desk, Enter project name and project key, eg.: XXXX XXXX
2. Delete project XXXX Project: Go to Projects >> XXXX >> Administration >> Actions >> Delete Project >> Delete
3. Create project XXXX: Service Desk >> Create a Service Desk, Enter project name and project key, eg.: XXXX XXXX
4. Go to: Service Desk >> XXXX >> Customer Portal
JIRA 6.1.4
- is related to
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JSDSERVER-315 Deleting and re-creating a Service Desk-enabled project causes errors
- Closed
- relates to
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JSDSERVER-359 Delete JIRA project should remove all Service Desk entries from the database
- Closed